Contact information
Contact Information
Last updated: April 2026
We're here to help. If you have any questions about your order, our products, or our policies, don't hesitate to reach out — we'll get back to you as quickly as possible.
1. Customer Support
For order enquiries, returns, or any other questions, please contact us by email:
We aim to respond to all messages within 24–48 business hours.
2. Business Address
UseClogs
71–75 Shelton Street
Covent Garden
London, WC2H 9JQ
United Kingdom
Please note: this address is for correspondence only. Do not send returns without first contacting our support team and receiving return instructions.
3. Support Hours
- Monday – Friday: 9:00 am – 6:00 pm (GMT)
- Saturday: 10:00 am – 4:00 pm (GMT)
- Sunday & UK public holidays: Closed
4. Social Media
Follow us for updates, new arrivals and promotions:
5. Business & Press Enquiries
For partnership, collaboration or media requests, please contact us at: contact@useclogs.shop
6. Data Protection Requests (UK GDPR)
To exercise your rights under the UK GDPR (such as data access or deletion), please email us with the subject line "GDPR Data Request – UseClogs":